Terms & Conditions
General Returns Policy
-
Items must be unworn, unwashed, in original condition, with all tags attached and in their original packaging.
-
We cover return postage costs only if the item is faulty
-
Items marked SALE are not eligible for return unless faulty. All other returns will be exchanged with a store credit
Returns – Australia
-
Items must be returned within 35 days of delivery.
-
Refunds available for full-priced items only (excluding shipping costs).
-
All replacements are sent via NZ Post express once your return is processed.
Returns – New Zealand
-
Items must be returned within 45 days of delivery.
-
Returns due to change of mind or size must be sent back at the customer’s expense.
-
Refunds available for full-priced items only (excluding shipping costs).
Faulty Items
We are so sorry if your order arrives faulty.
-
Please contact within 10 days of receiving your order with your order number, description of the fault, and clear photos.
-
We’ll review your claim and, if approved, offer a refund, replacement, or store credit